Your Reliable Pet Supplies Partner — shineepets.com
Sample Cart

Your sample cart is empty

Browse products and add samples you'd like to evaluate.

Zero Risk · 100% Refunded

Try Our Products Before You Commit

We believe in our quality. That's why we offer samples across our entire catalog — and refund every cent of the sample fee when you place your bulk order.

350+
Products Available
100%
Fee Refunded
3–5
Day Dispatch

Why We Offer Free Samples

We've been manufacturing pet supplies for over 10 years. We're confident in our quality — and we want you to be too.

Quality You Can Feel

Every sample ships directly from our factory floor — the same production line as your bulk order. No special "sample quality" tricks.

100% Fee Refunded

The sample fee is not a cost — it's a deposit. Place a qualifying bulk order and we credit the full amount back on your invoice.

Fast Global Dispatch

Samples are dispatched within 3–5 business days via DHL, FedEx, or EMS. Tracking provided as soon as your parcel ships.

Full Catalog Available

All 350+ SKUs across dog, cat, grooming, nutrition, toys, and treats categories are available for sampling — no exclusions.

How It Works

From request to delivery in 4 simple steps.

01

Choose Your Product

Browse our catalog and find the product you want to evaluate. Click the "Sample Order" button on any product page.

02

Fill in Your Details

Enter your shipping address and contact info. Our team reviews every request within 1 business day.

03

We Ship Your Sample

We dispatch your sample within 3–5 business days. You'll receive a tracking number by email.

04

Place Bulk Order & Get Refunded

Happy with the quality? Place your bulk order and we'll deduct the sample fee from your invoice — automatically.

Sample Program Terms

Clear, fair, and no surprises.

Sample Fee

A sample fee equal to the retail price of the product is charged upfront to cover production and shipping costs.

100% Refund Policy

The full sample fee is credited back as a discount on your first bulk order of the same product (minimum MOQ applies).

Refund Validity

The refund credit is valid for 12 months from the sample dispatch date. No expiry pressure — take your time to evaluate.

Quantity Limit

Up to 3 different SKUs may be sampled per company per month. Need more? Contact us — we're flexible for serious buyers.

OEM / Custom Samples

Custom OEM samples (your branding, custom formulation) are available with a separate tooling fee. Contact us for a quote.

No Obligation

Receiving a sample does not obligate you to place a bulk order. We just ask for honest feedback to help us improve.

Frequently Asked Questions

Do I pay for shipping?

The sample fee covers the product cost. International shipping is charged at cost (typically $15–$40 depending on destination and weight). We'll confirm the shipping cost before dispatching.

How long does delivery take?

Most destinations receive samples within 5–10 business days after dispatch. Express options (DHL/FedEx) are available for faster delivery.

Can I sample multiple products?

Yes — up to 3 different SKUs per company per month. If you need to evaluate a larger range, please contact us directly and we'll arrange a custom sampling plan.

When exactly is the fee refunded?

The sample fee is deducted from your first bulk order invoice for the same product. It appears as a line-item credit — fully transparent.

What if I'm not happy with the sample?

We'd love to hear your feedback. If quality doesn't meet your expectations, tell us — we'll work to resolve it or help you find a better-matched product in our range.

Can I get OEM samples with my own branding?

Yes. OEM/custom samples are available with a tooling fee (varies by product). Visit our OEM/ODM page or contact us to discuss your requirements.

Ready to Request Your Free Sample?

Browse our full catalog and click "Sample Order" on any product. Our team will confirm within 1 business day.